Excel Add-In Not Present

Overview

After installing QQube, you may open Excel and find that the QQube Add-In ribbon is not present.

Possible Causes

1. Excel was open during the QQube installation.
2. Power Pivot was installed after QQube.
3. An Office Group Policy prevents the Add-In from loading.
4. Microsoft 365 was installed as an online-only application rather than through the desktop installer.

Resolution 1: Reinstall the QQube Excel Add-In

Use this procedure when Excel was open during installation, Power Pivot was installed afterward, or the Excel Add-In was not selected during the QQube installation.

If the Add-In Is Already Installed

If the VSTO installer reports that the QQube Excel Add-In is already installed, remove the existing Add-In installation before reinstalling it.

1. Open Windows Apps or Control Panel.
2. Uninstall QQube Add-In For Excel.
3. Return to the QQube Add-In folder and double-click QQube Add-In For Excel.vsto again.

Windows 10

Windows 11

Resolution 2: Office Group Policy

In a domain environment, an Office Group Policy may prevent the QQube Add-In from loading.

Have your network administrator review Microsoft's guidance for Office Add-In Group Policy settings.

Resolution 3: Install the Desktop Version of Microsoft 365

The online-only Microsoft 365 installation does not support the QQube Excel Add-In.

This is the likely cause when:

• The QQube installation completes successfully.
• The QQube ribbon does not appear.
• The QQube Add-In is not listed under File > Options > Add-Ins.

To resolve the issue:

1. Sign in to your Microsoft account.
2. Install the desktop version of Microsoft 365.
3. Close Excel.
4. Run QQube Add-In For Excel.vsto.
5. Open Excel and confirm that the QQube ribbon is available.

Expected Result

The QQube Add-In should appear in Excel and be available whenever the desktop version of Excel is opened.