QuickBooks is not Installed

Modified on Sat, 29 Jun at 2:47 AM

Overview

You attempt to install the QQube Multi-User Client on a server where the QuickBooks program is not installed and get the following message:



Cause

By default, a client version of QuickBooks is expected to be installed wherever the synch occurs.


However, there are cases where you would want a workstation (or server) to act as a client, where it is not necessary to have a client copy of QuickBooks installed. For example, you have QuickBooks and QQube installed on one server, and you wish to install the QQube Client on a Different Terminal Server.


Resolution


WORKSTATION OPTION - without QuickBooks, the installer will default to the multi-user client as shown here:



There is nothing else you need to do.


SERVER OPTION - will require a specific command to allow a server on your network to act as a QQube client. Open up a cmd window (with administrative rights) and run the following: 



(NOTE: In this example the qqubeinstall.exe was placed in the downloads directory and run from that directory.)


As you run through the installer, you will find the default choice as multi-user client:



FOR BOTH WORKSTATION AND SERVER - On the next screen if you don't see the server as shown here:



Then please review this article to solve this issue: QQube Multi-User Client Cannot See Server

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