QuickBooks is not Installed

Modified on Sat, 25 Jul at 11:50 PM

Overview

QuickBooks is normally expected to be installed on the computer where QQube performs the synchronization.

You may see the following message when installing a QQube Multi-User Client on a computer where QuickBooks is not installed:

QuickBooks is not installed message

Supported exception

A client-only computer does not need QuickBooks installed when it connects to a separate QQube Multi-User server where both QuickBooks and the QQube Synchronizer are already installed.

A common example is a second terminal server used only for reporting.

Install on a Workstation

When QuickBooks is not installed on a workstation, the QQube installer automatically selects Multi-User Client.

QQube Multi-User Client selected on a workstation

Continue through the installer using the default selection. No additional installer command is required.

Install on a Server

A server without QuickBooks requires a special installer command before it can be configured as a QQube Multi-User Client.

1. Open an elevated Command Prompt

Open Command Prompt using Run as administrator, then run the command shown below.

Command used to install QQube as a client on a server

In this example, qqubeinstall.exe was saved in the Downloads folder and the command was run from that folder.

2. Confirm the installation type

The installer should default to Multi-User Client.

QQube Multi-User Client selected on a server

Verify the QQube Server

For either a workstation or server installation, the next installer screen should display the QQube database server.

QQube database server selection

Server not listed?

Review Multi-User Client Cannot See Server before continuing.

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