Assembly Builds Show No Components

Modified on Thu, 20 Aug at 2:49 AM

Overview

The Completed Builds Qty field may display incorrect values in QQube reports when using QuickBooks Pro or Premier.

Completed Builds Qty in a QQube Excel PivotTable

QuickBooks Pro and Premier only

This issue does not apply to QuickBooks Enterprise.

Cause

Because of an Intuit Software Development Kit limitation, QQube depends on a QuickBooks reporting preference to extract assembly-item information correctly.

Resolution

1. Update the QuickBooks Preference

In QuickBooks, open Edit > Preferences > Reports & Graphs.

Confirm that the reporting preference matches the setting shown below.

Required QuickBooks Reports and Graphs preference

2. Clear and Reload the QQube Data

After changing the QuickBooks preference, perform a complete QQube clear and reload.

Select both:

  • Run All
  • Clear all data on synch start

QQube Run All and Clear all data on synch start options

See When to Clear the Database and Reload for the complete reload procedure.

Expected Result

After the reload finishes, refresh the affected report. The Completed Builds Qty values should reflect the corrected assembly-item extraction.

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