Overview
Use Change Path when the location or name of a QuickBooks company file changes, or when QQube must be reauthorized after a new signed certificate is installed.
Use this option when
- The QuickBooks company file was moved.
- The QuickBooks company file was renamed.
- CLEARIFY advises that QQube must be reauthorized with a new signed certificate.
Change the company file location or name
Use this procedure when the same QuickBooks company file has been moved or renamed.
Select the company
Highlight the company file and select Change Path.
Open the updated file
Open the relocated or renamed company file as instructed.
Finish the change
Select Save in the QQube Configuration Tool after the updated company file has been recognized.
Reauthorize a new QQube certificate
Use this procedure only when CLEARIFY advises that a QQube release contains a new digitally signed certificate.
QuickBooks must authorize the replacement certificate before QQube can continue signing in automatically. Without reauthorization, QuickBooks may return errors such as 8004041D, 80040430, or 80040435.
Before you begin
Open the affected QuickBooks company file as the administrator before starting the reauthorization process.
Start reauthorization
Begin the certificate authorization process from QQube.
Approve access
Select Yes when QuickBooks asks whether to allow access.
Confirm the authorization
Select Yes on the confirmation window.
Continue
Return to the certificate window and select Continue.
Complete QuickBooks setup
Select Done to close the QuickBooks authorization window.
Confirm the result
QQube confirms that the authorization process is complete.
Expected result
QQube can continue synchronizing from its existing database. Reauthorization does not require a complete reload of the QuickBooks data.
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