Error 800404(1D/30/35) - Unable to Auto Login

Modified on Thu, 20 Aug at 8:54 PM

Overview

In the QQube Configuration Tool, the synchronization log list may display a red failed entry for Error 8004041D, Error 80040430, or Error 80040435. Select that red status link to open this guide.

Resolve every failed entry

A later synchronization that reports Success does not mean this earlier error corrected itself. The failed entry must still be reviewed and resolved.

The detailed synchronization log for the failed entry contains one of the following messages.

Detailed synchronization log message — Error 8004041D or 80040430

<<<<<<<<<<<<<<<<<<<<<< 10/15/2027 06:44:57 PM >>>>>>>>>>>>>>>>>>>>>>
QBXMLSession_OpenConnection
File named C:\Quickbooks\Rock Castle.QBW is not opened.
BeginSession
Error Code: 8004041D or 80040430
This application is not allowed to log into this QuickBooks company data file automatically. The QuickBooks administrator can grant an application permission to access a QuickBooks company data file for the first time.
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Detailed synchronization log message — Error 80040435

<<<<<<<<<<<<<<<<<<<<<< 10/15/2027 09:44:57 PM >>>>>>>>>>>>>>>>>>>>>>
QBXMLSession_OpenConnection
File named C:\Quickbooks\Rock Castle.QBW is not opened.
BeginSession
Error Code: 80040435
Recent changes to your configuration require you to go into the Integrated Applications preferences and re-authorize your integrated application to login automatically.
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Detailed synchronization log message — Error 80040430

<<<<<<<<<<<<<<<<<<<<<< 10/15/2027 07:44:57 PM >>>>>>>>>>>>>>>>>>>>>>
QBXMLSession_OpenConnection
File named C:\Quickbooks\Rock Castle.QBW is not opened.
BeginSession
Error Code: 80040430
This application is unable to log into this QuickBooks company data file automatically. The QuickBooks administrator must grant permission for an automatic login through the Integrated Application preferences. If such permission was already granted, the administrator must revoke permission, save preferences, then grant the permission again.
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

What the Errors Mean

Errors 8004041D, 80040430, and 80040435 come directly from the Intuit SDK. QQube does not currently have permission to log in to the requested QuickBooks company file automatically.

Possible Causes

Possible Cause	What Happened
Company file was replaced	The current QuickBooks company file is a replacement copy that never authorized QQube for automatic login.
Pro or Premier permissions are damaged	QuickBooks Pro or Premier requires QQube to be reauthorized. This cause applies specifically to Error 80040435.
Integrated Application authorization is damaged	The saved automatic-login authorization between QuickBooks and QQube is no longer valid.
QQube digital certificate changed	An update from a QQube release earlier than 7.9x introduced a new digital certificate and requires reauthorization.
More than one QQube Synchronizer is running	A regular user or another Windows session started an additional Synchronizer.

Resolution

Complete these steps in order.

1. Authorize a Replacement Company File

Open the replacement company file as the QuickBooks Administrator.
Confirm that all required QuickBooks users meet Intuit's complex-password requirements.
Pay particular attention to the QuickBooks user assigned to QQube.
Add the company file to QQube to establish the automatic-login permissions.

Review Create Connection Users and Add a QuickBooks Company File.

After the replacement file is authorized, it may be returned to the branch or other user. A later copy should retain the QQube authorization when it replaces the current company file.

2. Re-establish Automatic-Login Permission

For QQube Multi-User, log in to the dedicated Windows synchronization user where QQube was installed.

Open the affected company file in QuickBooks as the Administrator.
Select Edit > Preferences > Integrated Applications.
Remove QQube Data Warehouse from the application list.
Select OK and leave the company file open.
Sign in manually using the QuickBooks user assigned to QQube.
Resolve any password, permission, or Intuit account message displayed by QuickBooks.
Open the QQube Configuration Tool and select QuickBooks Company List.
Highlight the affected company file and select Change Path to reauthorize the connection.

QQube Configuration Tool Change Path option

3. Stop Additional QQube Synchronizers

In a Multi-User implementation, run the Synchronizer only under the dedicated Windows synchronization user where QQube was installed.

Close any Synchronizer started under another Windows user. A regular server or Remote Desktop user is not a synchronization user.

Use the installation guide that matches your environment:

Expected Result

QQube is authorized for automatic login under the correct QuickBooks user, only one Synchronizer is running, and the synchronization completes without Errors 8004041D, 80040430, or 80040435.